Refund & Cancellation Policy

Cancellation Policy

You may cancel your subscription at any time from your dashboard by clicking "Cancel Subscription". Once cancelled:

• Your AI assistant will continue to work until the end of your current billing period.
• No further charges will be made after cancellation.
• You can resubscribe at any time to restore your service.

Refund Policy

We offer refunds under the following circumstances:

• Service not delivered: If we are unable to deploy your OpenClaw instance within 24 hours of payment, you are entitled to a full refund.
• Extended downtime: If the service is unavailable for more than 72 continuous hours due to our infrastructure, you may request a prorated refund for the affected period.
• Duplicate charges: If you are charged twice for the same billing period, the duplicate charge will be refunded immediately.

Non-Refundable Cases

• Partial months are not refunded upon cancellation.
• Refunds are not provided if your account is suspended for violating our Terms of Service.
• Refunds are not provided for dissatisfaction with AI-generated responses, as output quality depends on the underlying AI model.

How to Request a Refund

To request a refund, email us at support@oneclickopenclaw.com with your account email and reason for the refund request. We will process eligible refunds within 5-7 business days.

Contact

For billing questions or concerns, reach out to support@oneclickopenclaw.com